Time in Sydney Nova Scotia

Procedures at the Centralized Intake Office – Paper-based (non-Express Entry) applications

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the IRCC website as a courtesy to stakeholders.

These instructions apply to paper-based (non-Express Entry) applications only. This includes applications submitted before January 1, 2015, for the Federal Skilled Worker Class (FSWC), the Canadian Experience Class (CEC), and the Federal Skilled Trades Class (FSTC). It also includes all applications for the Provincial Nominee Program (PNP) submitted before January 1, 2015, as well as PNP paper-based applications submitted on or after January 1, 2015.

This section provides guidance on reviewing applications for completeness, assessing them against Ministerial Instructions, and putting them into process.

Completeness check

Applicants are required to submit their complete application, including all required forms, fees, information and supporting documents, to the Centralized Intake Office (CIO) in Sydney, Nova Scotia.

Applications received will first be reviewed for completeness according to the document checklist requirements in place at the time the application is received by the CIO.

  • If the application meets the requirements pursuant to section 10 of the Immigration and Refugee Protection Regulations, including the document checklist requirements in place at the time of the application is received, the CIO will enter the application information into the Global Case Management System (GCMS) and recover the processing fee. For federal skilled worker, federal skilled trades, Canadian experience and start-up business classes, the CIO will proceed to assess the application against the applicable program eligibility requirements and/or Ministerial Instructions.
  • If the application does not meet the requirements pursuant to section R10, including the application kit requirements in place at the time the application is received, the CIO will return the application to the applicant as incomplete, along with fees. For incomplete applications, the CIO will record in GCMS that an application was received and returned to the applicant and will take no further action unless a complete application, as outlined above, is made.

Note: Applications are date stamped upon receipt at the CIO and then checked for completeness by date of receipt. The "application received" date at the CIO is the lock-in date. Processing offices should therefore not change the "application received" date entered by the CIO at file creation.

For provincial nominees, the lock-in date for the age of a dependent child is the date the province or territory receives the complete application. See .

Additional instructions for the provincial nominee class

Part of the completeness check includes verifying that the applicant for permanent residence under the provincial nominee class is listed on the monthly nomination spreadsheet that the CIO receives directly from the province or territory through Entrust.


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