Case Processing Centre Sydney Nova Scotia

How can we contact the PR Card centre directly?

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Ontario
1637 Posts

I am canadian citizen, I sponsored my wife and my son, and they landed in June 2011, by August, 2011 my wife received her PR card. We called the immigration asking about my son's, the told us call within a month.

We called after 2 weeks they said they have sent an email to center in Nova Scotia and the respond will come after one month.

I am wondering what could be the reason and why can't we communicate with issuing center directly?

id="msg">

Ontario
12749 Posts

Hello,

Thank you for sharing your situation and questions with us.

You may find it helpful to read our Settlement.Org What if my Permanent Resident (PR) Card is lost or stolen? article.

Here is an excerpt from the CIC website in the Solemn declaration concerning a lost, stolen, destroyed or never-received Permanent Resident Card (PR Card) section,

"Solemn declaration concerning a lost, stolen, destroyed or never-received Permanent Resident Card (PR Card)

This form is for you if you are a permanent resident who:

Provided your Canadian mailing address to CIC at the point of entry into Canada and have not received your Permanent Resident Card after at least four weeks.
P.O. Box 9000
Sydney, Nova Scotia
B1P 6K7"

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Theresa
Settlement.Org Team

Ontario
3 Posts

Hi, we applied as a family for PR cards. All of us received the cards, except my daughter. In the meantime, we had to travel outside of Canada to attend some personal affairs. We have now filled up the Solemn Declaration Form. But despite several attempts, the form is not going through the Fax number of PR Card Processing Centre. Alternatively, we are thinking of sending this via courier. Is there any courier delivery address for the processing centre?

Rana

Ontario
3 Posts

Hi, here is an update.After several failed attempt to send the Solemn Declaration Form by fax, we have finally sent the application by DHL.

Ontario
12749 Posts

Hello Rana,

Thank you for the update.

This is helpful.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org

Surrey
1 Posts

quote:
Hi, here is an update.After several failed attempt to send the Solemn Declaration Form by fax, we have finally sent the application by DHL.

id="quote">

Hello,
Did you get the pr card of your daughter? I landed in canada august 2015 but until now havent received my pr card. They required me to submit new photos and i complied october last year, still no pr card is delivered by mail. I changed address and my new address appears in ecas already. I contacted cic centre and they said my pr was approved but i havent received it. Pls let me know if i should be alarmed by now?

id="msg">
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